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Intellicon Inbox.

Customer and agent communication platform focused on chat, inbox management, contact handling, real-time interactions, and mobile communication workflows.

Lead Mobile Developer / Full Stack DeveloperFlutterReact NativeNode.jsNestJSMongoDBFirebaseWebSocketsRabbitMQREST APIsChat SDKWebRTCSIP
▸ problem

Provide a reliable communication and inbox experience for agents and customers across mobile platforms while supporting real-time messaging and background communication.

▸ approach

Worked across the mobile application and communication stack, integrating the Chat SDK, real-time sockets, notifications, contact functionality, and background/foreground communication flows.

▸ outcome

Delivered and maintained mobile inbox functionality with real-time communication, chat, contact handling, and production issue resolution.

02 / architecture

// Mobile client + REST APIs + real-time WebSockets + messaging infrastructure

03 / challenges

  • ▸Background and foreground communication
  • ▸Socket and listener management
  • ▸Notification actions
  • ▸Real-time interaction reliability
  • ▸Mobile platform compatibility

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Intellicon Desk

Agent-focused communication and service desk application supporting customer interactions, chat, calling, presence, and real-time workflows.